Property Address* Address Line 1 Address Line 2 Town / City County Postal Code Tenants Name* First Last Phone Number*Email address* Maintenance IssuesRoom* Location* Details of Problem*Is it an issue with an appliance?* Yes No Appliance DetailsMake* Model* Serial Number Photographs Drop files here or Select files Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 5 MB, Max. files: 5. Please upload photos of your maintenance issue, this will assist our engineers in diagnosis.Access arrangements to your propertyAre you happy for our engineer to use our key to assess your property in your absence?* Yes No We will advise you in advance of their visit.Do you wish to be present for our engineers visit?* Yes No If Yes, please advise us of your availability over the next few days.*Please note that this may delay the work being carried out, as we cannot guarantee the engineers availability.PermissionsMaintenance Terms* I agree to the above Whilst we are happy to instruct an engineer's visit for genuine maintenance problems, please note that if the problem is deemed to be caused by tenant error, ie you have run out of oil for your oil boiler, your shower is not working due to it not being regularly descaled, a light fitting is not working as a bulb has not been changed etc, then the cost of the visit and the repair will be borne by the tenant.Contractor Terms* I give authorisation for Maison Let to give my contact details (email address/telephone number) to the approved contractor to arrange access. General Terms & Conditions* I agree to the Terms & Conditions and Privacy Policy. To submit you must be over 18 and agree to our T&C's and Privacy Policy, you can view these by clicking the links above (opens in a new browser tab).Contact PermissionsIf you would like to stay in touch with Maison Let and keep up to date with our services, please select below. All details can be found in our Privacy Policy. I agree to Maison Let to contact me via post. I agree to Maison Let to contact me via phone. I agree to Maison Let to contact me via email. CAPTCHA